At ImageFIRST, a premier healthcare linen services provider in Puerto Rico and the continental United States, we are dedicated to making a positive impact on the people in our lives. That’s why throughout the entire month of October, associates at ImageFIRST locations nationwide showed their support for Breast Cancer Awareness Month.
Blog - Puerto Rico
You may not have thought about it before, but every company needs a solid culture building strategy. Whether you sell children’s toys or medical scrubs in Puerto Rico, you need to have a strategy in place to improve your employee engagement.
Here at ImageFIRST, we like to exceed rather than just meet expectations, and do much more than providing medical uniforms in Puerto Rico and the US. For this reason, we’ve found ways to give back to the community with the help of our associates. Because when associate engagement meets community giving, everyone wins.
Our 4th Annual ImageFIRST Day, also known as our Annual Associate Recognition Day, was held on Friday, January 27, 2017, and it was a resounding success. As a leading provider of medical scrubs in Puerto Rico and other areas throughout the United States, we’re always looking for ways to give back to the community, our customers and most importantly, our associates.
As almost anyone would agree, the foundation of a solid business is putting customers first. At ImageFIRST Puerto Rico, we wholeheartedly believe in that philosophy, and our associates make sure that it’s a part of their everyday life. In fact, the reason we go to work every day is to build a great company by positively impacting the lives of our associates, our community, our customers and their patients.
We know that it’s difficult to figure out how to keep your patients satisfied. You do your best to keep them happy throughout their stay at your facility, but with a pile of tasks before you every day, the thought of a customer service plan--a wow-factor one, at that--might be overwhelming.
A recent article in the American Journal of Infection Control titled, “Using medical student observers of infection prevention, hand hygiene, and injection safety in outpatient settings: A cross sectional survey,” proves that a high level of emphasis must continue to be placed on infection prevention quality improvements in outpatient settings. Self-reports and observed behavior of compliance—in relation to infection prevention methods—supports the need for a greater level of attention directed towards attempting to limit the spread of infections. Hand hygiene and injection safety must be improved so that patients are protected from the possibility of receiving infections from a contaminated healthcare environment.
With consumerism on the rise within the healthcare industry as patients have more and more access to healthcare, the patient experience has become a key factor in the success of any medical facility. That, in turn, means that there have been a multitude of interesting innovations designed with the patient experience in mind.
At ImageFIRST, we recognize the importance of the patient experience, particularly in today’s competitive healthcare industry. That’s why, this month, we wanted to talk a little bit about why we think it matters and what we do to help our customers improve their patients’ experiences.